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What is the "Input Message" translation engine

The "Input Message" translation engine refers to the ability to set a separate translation engine specifically for the input content from yourself.

By default, both the messages you input and the messages sent by customers will be processed using the same translation engine.

However, if you aim to reduce API consumption, speed up translation, and maintain translation accuracy, you may prefer to use Google Translate to translate the messages sent by customers

while using ChatGPT or Gemini to translate the message you input.

TIP

ChatGPT and Gemini have higher accuracy, but they are paid services. Whereas Google Translate is free.

Once this feature is enabled, you will be able to configure a translation engine specifically for Input Messages.

img_3.png

The following is the translation result img_4.png